LP200 Root Cause Analysis
This course provides a working knowledge of the Root Cause Analysis (RCA) methodology. It helps anyone to understand fundamental problem solving processes, examine the basic concepts of problem solving, how to facilitate an effective investigation and develop actionable solutions.
Description
The key elements of Root Cause Analysis process discussed include:
• Working from existing corporate information systems to capture events and incidents where RCA will be beneficial
- Machinery failures resulting in actual or potential loss of plant output.
- Machinery failure that represents a large or unbudgeted repair cost
- Safety, health or environmental breaches
- Repetitive failures that collectively represent an excessive maintenance cost.
- A non-conformance in maintenance strategy
• Prioritise incidents and formally launch the RCA study by defining the problem
• Collect and preserve evidence that will provide evidence on the incident
• Expose the causes of the incident by building a “why?” tree. In general each incident will have three types of root causes
- Technical causes
- Human causes
- Organisational causes
Only when all three types of causes have been exposed, can the RCA be considered complete
• Propose practical actions that will address root cause of the incident and develop a business case for management approval of the resulting actions
• Following management approval, assign actions for implementation and track actions to completion
• Measure the performance of the RCA program through appropriate KPI’s
Key Learning Outcomes
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Understanding the importance of RCA in delivering internal services and its role in relation to other tools, notably vibration diagnostics, bearing failure diagnostics and maintenance strategy
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Becoming confident in building “why?” trees and the 7 steps of root cause study
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Students will be equipped with tools to resolve complex problems and think laterally to explore causes of a problem
Who Should Attend
If your job role involves
- problem solving
- safety
- reliability
- quality control
- operations and logistics
- production line
- eliminate recurring failures
- improving efficiency